Mr Frank Lee

Written by a NHS patient at St John & St Elizabeth Hospital

Mr Lee never rushes a consultation. He explains everything regarding your care and then gives you the choice of accepting that line of treatment or not. He listens to any fears you may have and is prepared to adjust any treatment to meet those fears. He suggested botox injections to calm bladder spasms. I declined the injections. I would not put botox in my face, so I certainly wouldn't have it used on my bladder. He was happy to try me on Trospium, that did the same job, in tablet form. Trospium has been a success.

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Trust

Listening

Written by a NHS patient at Royal National Orthopaedic Hospital

Mr Lee was very helpful and discussed my catheter situation in great detail. He gave me the options and will allow me to make an informed decision.

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Listening

Written by a private patient at St John & St Elizabeth Hospital

This was our first session for my father, who had neurological issues since last 6 yrs. Dr Lee was very thorough with the 6 yr history which we provided to him before the session. This helped us to to have very fruitful session where we were able to understand our fathers current conditions/issues and later discuss future plan of action. It provided us with necessary clarity and professional guidance which was desired from the session. Note : I was helping my father with the session as Carer.

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Listening

Written by a NHS patient at Royal National Orthopaedic Hospital

Friendly and professional manner. Takes time to thoroughly listen to and understand patient concerns, before addressing them thoughtfully and conscientiously. Outstanding patient care.

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Listening

Written by a NHS patient at Royal National Orthopaedic Hospital

Mr Lee is a wonderful doctor. He listens carefully, makes sure he has understood, and then explains very carefully. He is thorough. He always follows up a consultation with a letter that reviews in detail all that had been discussed. He is most reassuring.

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Listening